Sales Team Lead

17 hours ago


Niagara Falls, Ontario, Canada Canadian Tire Gas Bar Full time
Job Summary

We are seeking a highly skilled Sales Supervisor to join our team at Canadian Tire Gas Bar. As a Sales Supervisor, you will be responsible for leading a team of sales associates and ensuring excellent customer service.

Key Responsibilities
  • Hire and Train Staff: Recruit, train, and develop a team of sales associates to provide exceptional customer service.
  • Merchandise Management: Order and manage merchandise to meet customer demand.
  • Authorize Returns: Process returns and exchanges in a fair and efficient manner.
  • Schedule Management: Create and manage work schedules to ensure adequate staffing.
  • Sales and Reporting: Meet sales targets and prepare reports on sales performance, merchandising, and personnel matters.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Supervision: Supervise and coordinate the activities of sales associates.
  • Cash Management: Manage cash and maintain a secure and accurate cash handling system.
Requirements
  • Education: College, CEGEP, or equivalent experience.
  • Experience: 1 to less than 7 months of experience in a retail environment.
  • Work Setting: Retail business.
  • Language: English.
  • Hours of Work: 30 hours per week.

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