Regional Pharmacy Operations Manager

13 hours ago


Windsor, Ontario, Canada Neighbourly Pharmacy Inc. Full time
Job Title: Regional Pharmacy Operations Manager

We are seeking an experienced Regional Pharmacy Operations Manager to join our team at Neighbourly Pharmacy in Southwestern Ontario.

About Us:

As Canada's largest and fastest-growing network of independent pharmacies, we have established ourselves as the industry's acquirer of choice. With over 290 locations across the country, we have earned several accolades, including being ranked #1 fastest growing company in Canada by Globe and Mail (2020).

Location:

The successful candidate must be based out of Southwestern Ontario.

Position Summary:

As the Regional Pharmacy Operations Manager, you will oversee the strategic planning, execution, and profitability of both the front store and pharmacy operations within your assigned region. This role drives results to maximize pharmacy business growth and performance while providing leadership and coaching to our store leaders.

Main Responsibilities:

  • Work with pharmacy managers and teams to ensure consistency of operational standards, pharmacy services, and execution of Pharmacy initiatives and programs.
  • Understand each pharmacy's potential growth and financial achievement within its given marketplace.
  • Collaborate with stores and corporate stakeholders on issues relating to pharmacy practice and patient care.
  • Optimize front store sales, merchandizing, and customer experience.
  • Ensure Pharmacy and Pharmacy Manager compliance with all applicable legal, professional, and regulatory requirements.
  • Collaborate with Talent Acquisition and Human Resources teams to identify and develop potential Store Leaders.
  • Understand the individual development of current team members and the identification of candidates for advancement.

Business Development:

  • Lead accountability for the success of Pharmacy and Front Store Operations and profitability of all stores in your assigned region.
  • Monitor financial success of each location, highlight potential growth areas, and ensure pharmacy managers are on target to meet common year plan goals.
  • Implement measures to attain target metrics – script count, pharmacy margin, labour, Clinical Services Revenue (CSR), and monitoring cost to fill prescriptions.
  • Collaborate with Regional Operations Manager and Pharmacy Clinical Director on vision and communicate action plans to successfully implement Corporate Pharmacy initiatives efficiently.

Salary and Benefits:

This is a competitive opportunity with a salary range of $145,000 - $180,000 per annum, plus annual bonus, RRSP matching, flexibility for remote work, and a challenging fast-paced team environment with one of the fastest growing companies in Canada.

Key Qualifications:

  • Bachelor's degree in pharmacy or related business administration or project management.
  • Proven experience in pharmacy central operations and project/change management, with at least 5 years in a leadership role.
  • Strong knowledge of pharmacy regulations, compliance, and quality assurance.
  • Exceptional project management skills, including ability to handle multiple projects simultaneously.
  • Excellent communication, leadership, and team-building skills.
  • Proficiency in pharmacy management software and technology.


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