Hotel Receptionist

4 weeks ago


Camrose, Canada Camrose Motel Full time
Job Title: Receptionist, Hotel

We are seeking a highly organized and customer-focused Receptionist to join our team at Camrose Motel. As a Receptionist, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth stay.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Assist with guest inquiries and resolve issues promptly
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
Support for Diverse Groups:
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides opportunities for youth, veterans, Indigenous workers, and visible minorities to develop their skills and advance in their careers
Requirements:
  • Secondary (high) school graduation certificate
  • Will train
  • English language proficiency
  • Ability to work 40 hours per week

We offer a permanent position with a competitive salary and benefits package. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.


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