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Senior Lending Operations Manager

2 months ago


Surrey, British Columbia, Canada Coast Capital Full time
Job Title: Senior Lending Operations Manager

Coast Capital Savings is seeking a highly skilled and experienced Senior Lending Operations Manager to join our team. As a key member of our Lending Operations department, you will be responsible for the day-to-day coordination and management of the team, ensuring high levels of productivity, quality, and morale within the unit.

Key Responsibilities:
  • Oversee the activities of senior administrators, lending administrators, and administrative assistants
  • Coordinate related duties to ensure efficient and successful implementation of administrative processes and project assignments
  • Develop and implement new procedures in response to change, providing training and support within Lending Operations and to staff at all levels
  • Act as a subject matter expert for developing new procedures and projects
  • Manage and safekeep all retail loan file information, documenting and controlling the location of each file
  • Assess and mitigate risk to Coast Capital Savings concerning the loan file asset
Requirements:
  • Minimum 7-9 years of job-related experience
  • Expert knowledge of Coast Capital Savings lending products, services, policies, and procedures
  • Strong problem-solving skills in the areas of lending and administration
  • Ability to research, assess, and present information for evaluation
  • High School Diploma plus completion of a Diploma Program (two years of formal education or equivalent)
Why Join Coast Capital Savings?
  • Purpose is our North Star. We look at everything through our purpose.
  • Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion.
  • A career that grows with you. We believe in developing our people and promoting from within.
  • Work where you're most effective. We offer flexible work arrangements to support your well-being.
  • Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family.