Senior Business Analyst
2 months ago
This is a challenging opportunity for a Senior Business Analyst to join our Operational Effectiveness team at Scotiabank. As a key member of our team, you will play a critical role in driving process improvement initiatives that enhance our operational efficiency and effectiveness.
Key Responsibilities- Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Assist in the development of strategies, recommendations, including business benefits and costs, implementation, training, and change management strategies.
- Complete business analysis and consult with business sponsors/stakeholders to explore, assess, and recommend business solutions.
- Support the team with analysis of workflow processes and procedures, root cause and gap analysis, and the design of future state workflow processes and procedures.
- Determine business impact for changes in processes and procedures, define system application requirements for modifications to existing processes, or the creation of new applications and/or processes.
- Prepare requirement documents for Development and lead walkthrough discussions, execute test cases, and document any defects.
- Document and coordinate training and communication, business stakeholder sessions, and implementation of operational effectiveness plans and solutions.
- Post-secondary degree in Human Resource, Business (Operations), Science, Engineering, or HR Technology.
- Lean and six sigma disciplines demonstrated through holding a formal designation (Lean Six Sigma Black Belt or Six Sigma Black Belt) is an asset.
- Excellent oral, written, and presentation communication skills.
- Strong scientific and analytical understanding of processes and quality systems.
- Competence in systematically solving problems using appropriate process improvement methodologies to analyze complex data/information from different cross-functional teams, both locally and globally.
- Excellent math abilities and working knowledge of data analysis/statistical methods.
- Sound judgement to evaluate and analyze information, and effectively resolve issues.
- Familiarity with related software programs (such as Microsoft Project, Minitab, Flowchart software, Enterprise Resource Planning).
- PMI Certified Project Management Professional (PMP) would be an asset.
- Knowledge of Human Resource policies, procedures, systems, and operational processes would be an asset.
- Fluency in English and Spanish is mandatory – written and speaking.
- The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers.
- A rewarding career path with diverse opportunities for professional development.
- Internal training to support your growth and enhance your skills.
- An inclusive working environment that encourages creativity, curiosity, and celebrates success.
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