Business Process Optimization Specialist

4 days ago


Toronto, Ontario, Canada Export Development Canada Full time
Company Overview

Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses grow their export market presence. As a trusted partner, EDC offers a range of financial products and expertise to help exporters navigate the complexities of international trade.

Job Description

We are seeking an experienced Business Process Analyst to join our Process Performance Improvement (PPI) team. In this role, you will play a key part in identifying areas for improvement and implementing process changes to enhance operational efficiency, reduce risk, and improve customer experience.

Your primary responsibilities will include:

  • Leveraging industry-leading techniques to analyze business processes and identify opportunities for improvement
  • Developing and documenting future-state processes using flowcharts and other visual tools
  • Collaborating with stakeholders to implement process changes and ensure smooth delivery of services


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