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Front End Store Operations Manager

2 months ago

RivièreduLoup, Quebec, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and experienced Front End Store Operations Manager to join our team at Walmart Canada. As a key member of our store management team, you will be responsible for driving profitable sales, managing store operations, and leading a team of associates to deliver exceptional customer service.

Key Responsibilities
  1. Drive Profitable Sales

    Develop and implement strategies to achieve sales and profit goals, manage budgets, and analyze sales and financial reports to identify market trends and opportunities.

  2. Manage Store Operations

    Create operational plans, prioritize tasks, and delegate responsibilities to store managers and associates to ensure optimal store conditions, effective merchandise presentation, and accurate pricing.

  3. Lead and Develop Associates

    Conduct regular store meetings, communicate operational direction, and provide training and development opportunities to increase associate capability and engagement.

  4. Ensure Customer Satisfaction

    Serve customers as an ambassador for the store, greet customers, seek feedback, and resolve customer complaints and issues within company guidelines.

  5. Support Community Initiatives

    Participate in and support community events, develop relationships with key community groups, and participate in company-sponsored programs and events.

  6. Comply with Company Standards

    Ensure compliance with company standards and procedures, including cash handling, merchandise handling, and safety protocols.

Requirements

To be successful in this role, you will need to have a strong background in retail operations, excellent leadership and communication skills, and the ability to work effectively in a fast-paced environment.