Home Support Supervisor

1 month ago

Thunder Bay, Ontario, Canada Bayshore HealthCare Full time
Job Title: Home Support Supervisor

Job Summary:

Bayshore HealthCare is seeking a highly skilled and experienced Home Support Supervisor to join our team. As a key member of our clinical team, you will be responsible for delivering high-quality care and services to our clients, while ensuring compliance with internal and external standards of practice.

Key Responsibilities:

  • Assess and arrange for the initial and ongoing assessment of clients requiring unlicensed care and service.
  • Develop and/or ensure that care plans are available for clients as appropriate, and visit clients as required to update care plans.
  • Supervise and support unlicensed employees to ensure compliance with all federal and provincial legislated standards of practice, as well as company policies and procedures.
  • Lead or assist with the integration of client satisfaction initiatives, and ensure that all referred client concerns and complaints are satisfactorily addressed and documented in a timely manner.
  • Assist the Client Service Coordinator in the coordination of services.
  • Coordinate the in-service education program for Field employees and maintain appropriate records.
  • Assist with the implementation of Modified Work Programs for Field employees.
  • Participate in business development as appropriate, and assist with the development of contractual agreements for client care and service as requested.
  • Promote Bayshore Home Health through participation in local healthcare or business committees, as well as community events.
  • Participate in ongoing internal and/or external continuing education activities.
  • Adhere to Bayshore Policies and Procedures.
  • Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
  • Participate in proactive Health & Safety activities while performing all duties, and is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
  • Maintains confidentiality of client and corporate information, and discusses same only with appropriate Bayshore personnel.

Requirements:

  • Graduation from an accredited Licensed/Registered Practical Nursing Program, and current registration with the provincial regulating body.
  • At least five years of recent experience with progressive responsibilities, as a Home Support Supervisor, preferably in a community setting.
  • Strong track record in leading the development and evaluation of training programs, and demonstrated ability to handle all aspects of human resources and interpret company policies and procedures.
  • Experience in business development preferred.

What We Offer:

  • Competitive Salary
  • Paid Travel
  • Benefits
  • Retirement Plan
  • Continious Learning

About Bayshore HealthCare:

Bayshore HealthCare is one of Canada's leading providers of home and community health care services, and is a privately owned company. We are proud to showcase our achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006, and have been recognized as Canada's Best Employers in Forbes 2023 list.

We are committed to a high quality and safe environment for both our staff and clients/patients, and are committed to Equity, Diversity & Inclusion. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.

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