Retail Team Lead
3 weeks ago
Job Summary: We are seeking a highly motivated Retail Team Lead to oversee daily operations and lead our retail team at beBee Professionals in Burlington.
About the Role: As a Retail Team Lead, you will be responsible for ensuring exceptional customer service, managing staff, and achieving sales goals. You will supervise, train, and motivate retail staff to ensure excellent customer service, oversee inventory management, and manage store opening and closing procedures.
Key Responsibilities:
- Staff Management: Supervise and train retail staff to provide exceptional customer service, manage conflicts, and address performance issues.
- Inventory Management: Oversee inventory levels, manage stock receipts, and maintain accurate records of merchandise sales.
- Store Operations: Manage store opening and closing procedures, including preparing for business hours, supervising staff during peak periods, and closing down the store at the end of the day.
- Sales Performance: Assist with merchandising and promotional activities to drive sales, achieve sales targets, and meet company expectations.
Requirements and Qualifications:
- Leadership Experience: Previous retail management or supervisory experience is required, with a proven track record of leading high-performing teams.
- Customer Service Skills: Strong leadership and customer service skills are essential, with the ability to communicate effectively with customers and staff.
- Technical Skills: Proficiency in point-of-sale (POS) systems and inventory management software is necessary.
- Educational Background: A degree in Business Administration, Marketing, or a related field is preferred, but not required.
Compensation and Benefits:
- Salary: The estimated salary for this role is $55,000 - $65,000 per year, depending on experience.
- Benefits: Competitive benefits package, including health insurance, retirement plan, and paid time off.
- Growth Opportunities: Opportunities for career advancement within the company, with a dynamic and supportive work environment.
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