Event Operations Manager
3 weeks ago
Job Title: Event Operations Manager
Job Summary: We are seeking a highly organized and detail-oriented Event Operations Manager to join our team at GWALIA CATERING AND BANQUETS - CALGARY. The successful candidate will be responsible for planning and organizing daily operations, determining the type of services to be offered, and implementing operational procedures.
Key Responsibilities:
- Plan and organize daily operations to ensure seamless execution of events
- Determine the type of services to be offered and implement operational procedures to meet client needs
- Conduct performance reviews to ensure high-quality service delivery
- Organize and maintain inventory to ensure efficient operations
- Ensure health and safety regulations are followed to maintain a safe working environment
- Negotiate with clients for catering or use of facilities to meet their needs
- Address customers' complaints or concerns in a professional and timely manner
- Provide exceptional customer service to ensure client satisfaction
- Manage events from start to finish, including planning, coordination, and execution
Requirements:
- College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year
- 2 years to less than 3 years of experience in a related field
Work Conditions and Physical Capabilities:
- Fast-paced environment with tight deadlines
- Work under pressure to meet client needs
- Attention to detail to ensure high-quality service delivery
Personal Suitability:
- Accurate and reliable with a strong attention to detail
- Client-focused with excellent communication skills
- Flexible and adaptable to meet changing client needs
- Organized and efficient with a strong work ethic
- Team player with a positive attitude
Work Term: Permanent
Work Language: English
Hours: 30 to 35 hours per week
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