Customer Service Representative
1 month ago
The Customer Service Agent is the first point of contact for our customers, providing exceptional service and support throughout the sales process.
Key Responsibilities:- Answer incoming phone calls from customers and respond to their needs and inquiries.
- Manage customer requests and orders, ensuring timely and accurate processing.
- Identify and meet customer needs, providing solutions and advice on our products.
- Establish long-term relationships with customers, ensuring quality service and satisfaction.
- Excellent communication and interpersonal skills, with ease in multiple channels and recipients.
- Agility and resourcefulness, with ability to multitask and manage priorities.
- Fluency in French and professional English, with mastery of metric and imperial systems of measurement.
- Group insurance on Day 1, including health, dental, vision, and travel coverage.
- Three weeks of vacation in the first year, plus paid holidays and a dynamic work environment.
Interested in this challenging role? Send us your resume and let's discuss how you can join our team and make a difference in customer service.
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Customer Service Representative
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Customer Service Representative
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