Store Operations Manager
2 weeks ago
Job Summary
We are seeking a highly motivated and experienced Store Operations Manager to join our team at Mark's. As a key member of our store leadership team, you will be responsible for leading the store team to deliver exceptional customer service and drive sales growth.
Key Responsibilities
- Provide leadership and coaching to the store team to ensure delivery of service model standards.
- Lead the B2B Mark's Commercial Business function, including order entry and management.
- Provide exceptional omni-channel experience through in-store eCommerce sales and fulfillment.
- Support customer experience through timely processing and movement of inventory.
- Implement and ensure compliance with operating procedures, processes, and policies.
- Manage scheduling and follow-up of execution on shipping/receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
- Assist in preparation and execution of annual inventories.
- Follow and ensure compliance of all corporate LP, cash, and audit, and OH&S policies and procedures.
- Assume responsibility for all operations of the store in the absence of the Store Manager.
Requirements
- Proven ability to coach, mentor, and develop department and store teams.
- Proven ability to build and manage a daily, weekly plan for the department and store.
- Exceptional communication and organizational skills.
- Superior training and mentoring skills.
- 3-5 years retail experience required.
- High energy, enthusiasm, and a drive to succeed.
- Basic computer skills required.
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