Store Manager
2 months ago
We are seeking a highly motivated and experienced Store Manager to join our team at Circle K. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.
Key Responsibilities- Leadership and Management: Directly supervise and manage a team of retail employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives.
- Recruitment and Training: Recruit, hire, and train positive and enthusiastic employees to ensure excellent customer service.
- Store Operations: Develop and implement strategies to maintain a clean, adequately stocked, organized, and well-kept store environment.
- Customer Service: Promote excellent customer service and resolve customer complaints in a timely and professional manner.
- Financial Management: Analyze daily sales and expense information, and take appropriate action to maximize sales and net profits.
- Inventory Management: Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed, and priced correctly.
- Employee Development: Prepare and conduct on-going performance appraisals, provide performance-based feedback, and develop employee skills and knowledge.
- Communication: Develop and implement effective communication strategies to ensure that all employees receive proper communication in a timely manner.
- Organizational Skills: Evaluate and develop specific action plans to address the needs of the store and achieve desired objectives.
- Education: High school diploma or equivalent, plus 1-2 years of retail work experience or an equivalent combination of education, training, and work experience.
- Skills: Ability to supervise and train employees, manage store operations, analyze sales and expense information, and develop effective communication strategies.
- Certifications: Food Server certificate (ServSafe) and Food Safety Management certification may be required.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work requires 40 hours per week and can include hours on all shifts, weekends, and holidays.
- Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
- Exposure to extreme cold temperatures while performing occasional work in a walk-in cooler and/or freezer.
- Exposure to occasional noise.
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