Restaurant Operations Manager
2 weeks ago
Key Responsibilities:
- Plan and organize daily restaurant operations to ensure efficient service delivery and high-quality customer experience.
- Supervise and train restaurant staff to maintain excellent customer service and achieve sales goals.
- Monitor and control costs, including labor, inventory, and supplies, to ensure profitability.
- Conduct performance reviews to evaluate staff performance and provide constructive feedback.
- Implement health and safety protocols to ensure a safe working environment.
- Negotiate with suppliers to secure the best possible deals on food, beverages, and supplies.
- Address customer complaints and resolve issues promptly and professionally.
Work Environment:
Work in a fast-paced restaurant environment with tight deadlines, physically demanding tasks, and attention to detail. Tim Hortons Fox Creek is a dynamic and growing company, and this role plays a critical part in our success.
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