Platform Data Architect

1 month ago

Old Toronto, Ontario, Canada Scotiabank Full time
Job Title: Platform Data Architect

Scotiabank is seeking a highly skilled Platform Data Architect to join our Service Management Technology team. As a key member of our team, you will be responsible for designing and managing Scotia ServiceNow platform foundational data.

Key Responsibilities:
  • Develop and implement standards, taxonomy, and naming conventions for Scotia ServiceNow foundational data.
  • Implement platform foundational data in accordance with CSDM framework.
  • Create Data Access Standards and Procedures across all instances.
  • Manage data-related requests for ServiceNow foundational data, ensuring completeness and correctness of data and data relationships.
  • Design, document, and manage IT business processes associated with platform foundational data source, creation, management, and retirement.
  • Coordinate and assist with the execution of data governance and control requests related to enterprise governance and audit.
  • Coordinate between various owners of platform foundational data areas in terms of data integrity and relationship management.
  • Assist DevOps and UAT teams in the development of test data.
Data Analysis and Reporting:
  • Design, develop, and regularly generate reports to communicate and monitor compliance.
  • Analyze exception data to identify potential accuracy issues, investigate, and report on issues and remediation options.
  • Conduct control gap analysis to identify root causes of incorrect data and recommend remedial actions.
  • Assist in identifying and defining needed enhancements in foundational data as well as new categories that would add value to the platform capabilities.
  • Reconcile foundational data and assist in conducting configuration audits.
Requirements:
  • Excellent knowledge of CSDM 3.0 and/or 4.0.
  • An excellent understanding of ITIL concepts. ITIL V.4 Certificate is a plus.
  • Hands-on ServiceNow experience.
  • ServiceNow architecture experience is a plus.
  • A very good understanding of data lineage concepts and data governance tools.
  • A very good knowledge of monitoring, configuration management, SAM, and HAM tools (e.g., SCCM, Bigfix, Dynatrace, etc.).
  • Very good knowledge of ServiceNow Integration Hub.
  • A minimum of 5 years of job-related experience with problem-solving, analytical, and proactive problem-solving skills.
  • Excellent communication skills, both verbal and written.
  • General understanding of other computer systems outside the area of specialty such as other operating systems or database software.
  • Ability to work with non-technical users.
  • Post-secondary education with a focus on Computer Science or Engineering disciplines.
  • Good understanding of data mining.
  • Very good understanding of relational database concepts.
  • Good understanding of the ETL process.
What We Offer:
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential.
  • Accessibility and Workplace Accommodations - We are committed to creating and maintaining an inclusive and accessible environment for everyone.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
  • Community Engagement - We offer opportunities for community engagement & belonging with various programs such as hackathons, contests, and more
Working Location:

Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas, committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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