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Program Supervisor

1 week ago

London, Ontario, Canada The Pod Group Full time
Job Summary

We are seeking an experienced Supervisor, Clinical Services to join our team at The Pod Group. As a key member of our organization, you will play a pivotal role in overseeing and coordinating the delivery of high-quality clinical care. Your primary responsibility will be to implement best practices and continually evaluate service delivery to enhance the overall quality of care provided to patients.

Responsibilities
  • Clinical Practice: Provide clinical supervision, consultation, and training to therapists, group facilitators, and contracted staff to ensure exceptional clinical support services.
  • Leadership: Contribute to the delivery of support services through team building, excellent customer service, continuous quality improvement, and risk management.
  • Communication: Provide expertise on high-risk cases, including risk assessment and crisis intervention, as requested by staff.
  • Quality Improvement: Monitor client intakes into the program to ensure every client has been provided with a high level of clinical service from the team.
  • Professional Development: Determine the training and professional development needs of the team and develop/update program curriculum and tools for programs with team consultation.
  • Collaboration: Maintain collaborative relationships with community partners on various projects and initiatives as assigned.