Marketplace Operations Specialist

2 weeks ago


Mississauga, Ontario, Canada EllisDon Full time

The Insights & Analytics team at EllisDon is seeking a highly motivated and detail-oriented Marketplace Operations Specialist to analyze and optimize marketplace operations. The ideal candidate will interact with financial institutions and subcontractors to ensure accurate documentation and successful deal completion. The candidate will have a strong understanding of financial products, excellent communication skills, and an ability to work independently and as part of a team.

You as a Marketplace Operations Specialist will:

  • Serve as the primary point of contact for financial institutions and subcontractors using our marketplace.
  • Work with financial institutions and subcontractors to ensure accurate documentation and deal completion.
  • Analyze deal progress and identify opportunities for process improvements.
  • Monitor data quality and metrics and take corrective actions as the need arises.
  • Conduct data analysis and interpretation using various tools and techniques, such as SQL, Excel, Power BI, etc.
  • Work with our development team to identify opportunities for improving the user experience and streamlining the deal completion process.
  • Identify trends and patterns in user behavior and provide recommendations for improving the marketplace.
  • Provide ongoing support to financial institutions and subcontractors to ensure a positive user experience.
  • Prioritize initiatives based on business needs and requirements.

Requirements:

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • 2+ years of experience in a similar role, preferably in the financial services industry.
  • Strong understanding of financial products and services.
  • Experience with process improvement projects or methodologies.
  • Excellent communication skills, both written and verbal.
  • Highly organized and detail-oriented.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and ability to think creatively.
  • Experience with data analytics tools and programming languages is an asset.


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