Transportation Operations Manager

4 weeks ago

Ajax, Ontario, Canada Loblaw Companies Limited Full time

About the Role:

We are seeking a highly skilled and experienced General Manager to lead our transportation operations at Loblaw Companies Limited. As a key member of our supply chain team, you will be responsible for crafting and implementing a comprehensive business strategy designed to create stability and efficiency, while ensuring exceptional customer service.

Key Responsibilities:

  • Coordinate the development of key performance goals for various facilities and organize the framework for projects and initiatives
  • Spearhead innovative and creative thinking initiatives to solve challenges and to promote productivity gains, reduction of costs and new methods of doing business
  • Participate in corporate strategy design and mapping
  • Ensure customer obligations are met, and exceeded where possible, in regards to inbound and outbound deliveries, on-time arrivals and quality standards
  • Evaluate and make decisions on key investments such as equipment, infrastructure and capital projects
  • Seek out and explore opportunities to grow or evolve the business by collaborating with customers, warehouse teams, community, government and other businesses
  • Lead the daily operations of the distribution centres transportation departments to ensure provision of reliable low cost and highly effective / efficient service to corporate and franchise stores
  • Accountable for key performance indicators to ensure superior performance
  • Manage transportation financial records with a strong financial proficiency that includes: developing budgets, forecasting and labour planning
  • Drive a safety culture by leading and advising the operations team in the development and maintenance of safety programs to ensure compliance is achieved in all areas including: health and safety, food safety, environmental safety and accident/injury reporting
  • Ensures implementation and application of standardized standard processes in transportation management, LEAN concepts, and continuous process improvement procedures
  • Implements and adheres to operations equipment and facilities maintenance and replenishment plan
  • Monitors ongoing effectiveness of transport operations through supply chain flow performance and key performance indicators, including transport route optimization, direct labour planning, on-time delivery, and other productivity measures, identifies performance decrements and directs fast and efficient corrective action
  • Build strong working partnerships with other department leads across all business units, working in partnership to translate requirements into supply chain solutions, proactively making trade-offs between service levels, costs and timing, clearly defining priorities, fostering innovation and evaluating current and future processes
  • Ensures optimal use of all existing distribution and transportation systems and technology and optimization of the person-to-technology interface to improve accuracy, efficiency and access to operations performance indicators
  • In consultation with the Supply Chain Systems team, identifies system requirements, and reviews, acquires, implements and maintains a national Transport Management System (TMS), Asset tracking and Utilization systems, as well as other performance enabling technologies
  • Provide exceptional leadership, mentoring and coaching to the transport leadership team by leading, facilitating meetings and providing feedback
  • Partner with Human Resources to identify and implement a people plan which includes recruitment, retention, labour relations strategy, training, performance management, talent development and succession planning
  • Ensures ongoing communication of supply chain concepts and principles, Loblaw Companies Limited and supply chain objectives, and distribution productivity measures to all transport colleagues to enhance understanding and capability
  • Work closely with HR, the leadership teams and DEI Pillar leads to focus on continuing to build on culture and creating an inclusive, equitable and diverse work environment that increases overall engagement and performance within Supply Chain Operations
  • Model and promote our core values and blue culture concepts and hold ourselves accountable in all our interactions with colleagues, customers, suppliers, and peers
  • Building and leading diverse teams that foster a workplace of inclusiveness and belonging

Requirements:

  • University degree and/or post-secondary education or equivalent experience
  • 5-7 years senior management experience in a transportation setting
  • Proven track record providing dedicated customer service excellence through strong analytical and problem-solving skills
  • Exceptional team-building ability and a strong people development background
  • Must be able to effectively work with all levels of management and a unionized workforce
  • Demonstrated ability to model blue culture behaviours and align business decisions to CORE values
  • Fluent knowledge of various supply chain concepts and methodologies
  • Thorough understanding of transport management systems
  • Must have excellent decision-making, organizational, time management, and communication skills
  • Strong computer systems knowledge (MS Office Suite: Word, Excel, PowerPoint and Outlook)
  • Frequent travel required: up to 50% travel time to accountable sites
  • Flexibility to work irregular or extended hours including nights, weekends and holidays as needed

About Loblaw Companies Limited:

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

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