Financial Services Representative
4 weeks ago
At Momentum Financial Services Group, we are seeking a highly motivated and customer-focused Financial Service Representative to join our team.
Key Responsibilities:- Deliver results on store profitability goals by providing exceptional customer service and driving sales growth.
- Provide a quality customer sales experience through efficient execution of all customer transactions, ensuring accuracy and attention to detail.
- Determine customers' needs and provide them with solutions that satisfy those needs, building strong relationships and trust.
- Handle cash and accurately enter transactions into the system, maintaining a high level of integrity and security.
- Contact customers over the phone with past due balances and negotiate payment terms and schedules, resolving issues promptly and professionally.
- Complete all documentation accurately and efficiently, meeting deadlines and quality standards.
- Follow safety, security, and compliance requirements, ensuring a safe and healthy work environment.
- Be sales driven and motivated to achieve results.
- Have a minimum of one year of financial services and sales experience, with a proven track record of success.
- Have a passion for customer service and a commitment to delivering exceptional experiences.
- Have previous cash handling experience and a strong understanding of financial products and services.
- Have a high school diploma or equivalent, with a focus on business or finance.
Momentum Financial Services Group is a leading financial services provider in North America, with over 400 retail locations across Canada. We offer access to cash and related financial products to help customers achieve their financial goals.
We value:
- Employees who are committed to continuously improving their performance and achieving new levels of success.
- Recognizing our employees for their achievements and developing them to be future leaders.
- Diversity as an essential element for the success of our business.
- Giving back to our local communities through annual contributions to charities and non-profit organizations.
Next Steps:
- Apply now to be considered for this opportunity.
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