Cyber Security Specialist
2 months ago
We are seeking a highly skilled IT Systems Administrator to join our team at CB Canada. As a key member of our IT department, you will be responsible for providing day-to-day IT and Cyber Security support and administration.
Key Responsibilities- Administer various IT and Cyber Security systems, including Windows Desktop, Active Directory, Microsoft Office 365, MAC OS, iOS, Mimecast, Arctic Wolf, Sentinel One, Forescout, Forcepoint, Duo, and Okta.
- Complete tickets and support users directly whenever needed, both remotely and on-site.
- Provide onboarding support to new employees, including central services and contact centre management staff.
- Act as a technical escalation point for our outsourced Help Desk.
- Serve as an IT Subject Matter Expert and technical resource on projects.
- Contribute to the development of solutions and maintain documentation.
- Assist with desktop support and provide backup support to the Desktop Support Technician role.
- Be available for occasional evening and weekend work for emergency troubleshooting and project launches.
- Hold a degree in Information Technology or a related field.
- Have 3-5 years of experience in a similar role.
- Possess relevant technical certifications, such as Microsoft or CISSP.
- Have hands-on experience with IT infrastructure, including Microsoft Windows Server and Desktop operating systems, VMware, SANs, Active Directory, Microsoft Office 365, networking, MAC OS, and iOS.
- Be familiar with cyber security tools, including Mimecast, Arctic Wolf, Sentinel One, Forescout, Forcepoint, Duo, and Okta.
- Demonstrate excellent customer service skills.
- Exhibit sound judgment and decision-making skills.
- Show flexibility and adaptability in a fast-paced environment.
- Be a self-starter with strong analytical, technical, problem-solving, and critical thinking abilities.
- Have great organizational and time management skills.
- Be able to communicate effectively in writing and verbally.
- Hold a valid driver's license.
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