Multifamily Residential Portfolio Manager

3 weeks ago


Ottawa, Ontario, Canada Broadstreet Properties LTD Full time

Job Summary:

We are seeking an experienced Area Manager to lead our multifamily residential portfolio in the Ottawa Region. As a key member of our team, you will be responsible for the daily operation of a portfolio of properties, including managing site staff, troubleshooting operational issues, and communicating solutions.

Key Responsibilities:

  • Manage assigned portfolio of buildings to improve efficiency and reduce operating costs
  • Foster positive tenant relations and implement effective marketing strategies to minimize vacancy rates and maximize revenue
  • Provide coaching and support to site-level staff regarding tenant-related issues
  • Prepare monthly financial accounting, reporting, and explanation of variances
  • Oversee rent collection policies and implementation of collection programs
  • Assist in the recruitment process for individual properties
  • Evaluate economic trends, profitability, and marketing issues
  • Ensure corporate compliance with RTB regulations in all areas
  • Represent the company at RTB hearings
  • Assist the Regional Manager with special projects or other duties as assigned

Requirements:

  • Minimum 3 years' experience in an operations management role specializing in sales and leadership
  • Strong background in sales and customer service
  • Proven ability to manage performance and provide feedback and coaching
  • Excellent communication and facilitation skills
  • Demonstrated team leadership and collaboration skills
  • Knowledge of cost analysis, fiscal management, and budgeting techniques
  • Ability to work and act independently using good judgment when assessing difficult situations
  • Demonstrated ability to be proactive, take initiative, and remain calm in high-pressure situations
  • Valid driver's license and reliable vehicle to be able to travel between sites

Perks:

  • Employer-paid extended health, vision, and dental coverage (including family)
  • Employee and Family Assistance Program
  • Yearly health and wellness benefit
  • RPP eligibility after one year
  • Employee recognition program
  • Company-provided cellphone
  • In-house professional development opportunities

About Broadstreet Properties LTD:

Broadstreet Properties LTD is a family-owned and operated property management company, partnered with Seymour Pacific Developments, that manages multifamily residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

We are an equal opportunity employer:

We practice equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.



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