Part Time Sales Lead
3 weeks ago
Transforming Customer Experiences at UGG
At Deckers Brands, we're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire.
As a Sales Lead with Keys, you'll create personalized shopping experiences for our customers that drive brand loyalty. You'll understand the importance of modeling our Service Training Program and greet customers promptly and courteously as they enter the store.
You'll provide exceptional service from start to finish, including effectively communicating our return policy. You'll maintain and model a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions.
Key Responsibilities:
- Ensure the highest level of customer service possible, as outlined in our Service Training Program
- Prioritize brand and product knowledge training and share this knowledge in customer interactions
- Communicate effectively with customers, team members, management, and corporate stakeholders
Requirements:
- Two (2) years of retail store experience preferred
- Excellent verbal and written communication skills
- Excellent team-building skills
- Proficient in Microsoft Office suite of tools and applications
- Valid driver's license
Deckers Brands is an equal opportunity employer and welcomes applications from diverse candidates.
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