Crypto Product Operations Associate

4 weeks ago

Toronto, Ontario, Canada Wealthsimple Full time

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.

About the Role

As a member of our Crypto Product Operations team, you will help deliver frictionless, reliable, accurate, and timely client experiences across an expansive set of products & features. You will manage projects from ideation to completion, and work collaboratively with Product Ops management, fellow Product Ops team members, Finance, Data, Compliance, and Engineering teams.

Key Responsibilities

  • Work closely with the Execution function of our Crypto Product Operations team and support our key processes with a no-ego attitude.
  • Collaborate with our Finance, Data & Reconciliation teams to address any deviations within our processes between expected results versus actual reality.
  • Own the problem-solving of distinct Crypto Product Ops projects and independently engage with leadership and stakeholders to drive the answer forward.
  • Facilitate effective communication across our multiple partners, from internal stakeholders to external vendors, regulators, and auditors.
  • Grow into a subject matter expert and support your fellow associates, specialists, and internal partners so everyone can level up their knowledge.
  • Find opportunities to strengthen our internal controls, reduce any weaknesses/risks, and help scale processes within our product operations team.
  • Collaborate with external teams to ensure our key processes & controls are supporting our stakeholders and their deliverables.
  • Work closely with our Compliance & Finance teams to ensure our processes, controls, and reporting are adhering to regulatory standards.

Requirements

  • Relevant Experience: 1-3 years of demonstrated success in a fast-paced environment either in brokerage operations, accounting, startups, or other operations roles in related fields.
  • Naturally Curious: relentlessly pursuing to find the root cause of a problem, and willing to further expand your own knowledge & competencies.
  • Proactive & Action Oriented: acts without being told what to do. Takes full ownership of work and proactively identifies problems. Striving to make the next day better than the last.
  • Organization & Planning: plans, organizes, schedules, and budgets time in a productive manner, allowing for a focus on key priorities.
  • Collaboration: excellent interpersonal skills and experience in highly collaborative environments.
  • Efficient: ability to produce significant output with minimal wasted effort. Finds the path of least resistance to the problem definition, solution and execution.
  • Communication: speaks plainly and truthfully. Communicates complex ideas in a simple & easy-to-understand way for any audience.
  • Honesty & Integrity: doesn't cut corners. Does what is right, not what is politically expedient.
  • General interest or experience in crypto and its various applications is nice to have.
  • Experience with general ledgers, large datasets, advanced Excel skills, and familiarity with SQL is a plus.

Why Wealthsimple?

Wealthsimple provides a competitive salary with top-tier health benefits and life insurance. We also offer a retirement savings matching plan, 20 vacation days per year, and unlimited sick and mental health days. Additionally, we provide up to $1500 per year towards wellness and professional development budgets, and a 90-day away program for employees to work internationally in eligible countries. We're a remote-first team with over 1000 employees coast to coast in North America, and we're committed to creating an inclusive and high-performing team where people can be inspired to do their best work.

DEI Statement

Wealthsimple is building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement

Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.

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