Customer Service and Store Associate
2 weeks ago
As a valued member of our Michaels team, you will play a key role in delivering exceptional customer service and maintaining the overall look and feel of our store. Your primary responsibility will be to ensure that our customers have an outstanding shopping experience, from assisting with purchases to ensuring that our store remains clean and well-organized.
About the Role
This is a full-time position that requires a strong work ethic, excellent communication skills, and the ability to multitask in a fast-paced environment. You will be responsible for:
• Providing exceptional customer service by greeting customers, answering questions, and resolving any issues they may have
• Maintaining a clean and organized store environment by performing tasks such as cleaning, dusting, and restocking shelves
• Assisting with visual merchandising and product displays to create an appealing shopping experience
• Participating in ongoing training and development to stay up-to-date on products, services, and company policies
• Collaborating with colleagues to achieve sales goals and promote a positive team culture
Requirements
To be successful in this role, you will need:
• Retail experience preferred but not required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong attention to detail and ability to maintain accuracy
• Physical stamina to lift up to 50 pounds and stand for long periods
Working Conditions
This position requires working in a retail store environment, which includes:
• Standing for long periods, walking, and moving throughout the store
• Lifting, carrying, pushing, and pulling heavy objects (up to 50 pounds)
• Exposure to various temperatures, humidity levels, and lighting conditions
• Working at heights (e.g., ladders, step stools) to access high shelves or display merchandise
Compensation and Benefits
We offer competitive compensation and benefits, including:
• Salary: $40,000 - $60,000 per year (estimated)
• Comprehensive health insurance, including medical, dental, and vision coverage
• Paid time off, including vacation days, sick leave, and holidays
• Opportunities for professional growth and development
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