Food and Support Services Leader

3 days ago


Burnaby, British Columbia, Canada COMPASS GROUP CANADA Full time

**About the Role**

We are seeking an experienced Director of Food Service Operations to join our team at Compass Group Canada. As a key member of our operations team, you will be responsible for overseeing all aspects of the operation, including staffing, client relations, customer service, resident satisfaction, budgeting, financial management, implementation and ongoing success of resident dining, retail and marketing programs, and catering services.

**Key Responsibilities:**

  • Lead the opening of Food and Support Services in a new and dynamic Seniors Living Facility.
  • Manage multiple client relations and ensure resident and customer satisfaction.
  • Develop and implement menu planning, production sheets, and inventory control systems.
  • Hire, orientate, supervise and delegate tasks and evaluate the performance of the food service, maintenance and housekeeping staff.
  • Maintain appropriate budgetary and cost controls and provide operational reports as required.

Requirements:

  • Post-secondary education with at least 7 years of progressive foodservice management experience in a licensed full-service environment.
  • Experience overseeing multi-sites, housekeeping and maintenance services is a definite asset.
  • Strong leadership skills and proven ability to supervise and secure the co-operation and engagement of the managed employees.
  • Proficiency with MS Word, Excel and Outlook.

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