Self Service Associate
3 weeks ago
Position Overview
We are seeking a Self Service Associate to join our team at Walmart Canada. As a Self Service Associate, you will play a critical role in ensuring a positive shopping experience for our customers by providing exceptional customer service and assisting them with transactions through our self-service areas.
Responsibilities
- Maintain the cleanliness and organization of the self-service area, ensuring it is free from debris and fixtures.
- Educate customers on the efficient use of self-service options, when applicable.
- Promote company-sponsored programs, such as credit card services and charity initiatives, when applicable.
- Monitor customer activity to determine when assistance is needed.
- Explain the reasons for self-service interventions and quality checks while reassuring customers that these checks are normal protocol.
- Demonstrate knowledge of responding to Electronic Article Surveillance (EAS) alarms and filling out the 'Failure to Deactivate' Log.
- Contact the Customer Service Manager when the self-service area is low on cash or has a technical issue.
Requirements
- Age: 16 or older
Benefits and Salary
This role offers a competitive salary range of $12.50-$15.00 per hour, based on location and experience. Additionally, Walmart Canada offers various benefits to support your overall well-being and career development.
Salary Range: $25,000 - $31,200 per year (based on 40 hours/week)
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