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Hotel Operations Manager

2 months ago

Kamloops, British Columbia, Canada Ramada by Wyndham Kamloops Full time
Hotel Clerk Supervisor Job Description

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Ramada by Wyndham Kamloops. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing daily operations, and supervising a team of hotel clerks.

Key Responsibilities:
  • Supervise and coordinate the work of hotel clerks, ensuring seamless front desk operations.
  • Assist guests with special needs, providing personalized support and ensuring their stay is comfortable and enjoyable.
  • Coordinate and review work, ensuring tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Participate in government or community programs that support newcomers, refugees, youth employment, and Indigenous people.
Requirements:
  • 2 years of experience in a supervisory role, preferably in the hospitality industry.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school graduation certificate and relevant training or certifications.

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and experienced leader, we encourage you to apply for this exciting opportunity to join our team at Ramada by Wyndham Kamloops.