Customer Service Representative

2 weeks ago


Summerland, British Columbia, Canada Lordco Auto Parts Full time

Company Overview:

Lordco Auto Parts is Canada's largest independently-owned automotive parts retailer, with over 100 locations across Western Canada and a family-owned and operated business since 1974.

We are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization.

Salary:

$17.40/hour, competitive based on experience

Job Description:

As a Customer Service Representative, you will be the first friendly face that customers engage with, processing cash register payments and handling financial paperwork while maintaining showroom inventory and workspace cleanliness.

You will also process refunds and returns, and have the opportunity to develop strong interpersonal skills and attention to detail.

Required Skills and Qualifications:

  • Cash-handling and customer service experience preferred
  • Strong interpersonal skills, and the ability to interact with customers in a friendly, enthusiastic, and positive manner in person and over the phone
  • Strong attention to detail, time management, and problem-solving skills
  • Ability to work independently and as part of a team, managing multiple priorities
  • Ability to lift items up to 50lbs

Benefits:

  • Extended Benefits for You and Your Family
  • Health, Dental & Vision Care Insurance
  • Life Insurance, Short-term and Long-term Disability Insurance
  • Accidental Death & Dismemberment Disability
  • Education and Savings Plans, RRSP matching
  • Health and Wellness program
  • Employee & Family Assistance Program
  • Generous Employee Perks and Discounts
  • Career Development Support & Promote-From-Within Culture

What We Offer:

We want you to feel valued and welcomed within our diverse, inclusive team, and we offer a range of benefits to support your health, well-being, and career development.

We also provide opportunities for career advancement and growth, with a promote-from-within culture that encourages employees to take on new challenges and responsibilities.



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