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Service Excellence Representative
2 months ago
We are seeking a Service Excellence Representative to provide exceptional customer service and support at beBee Professionals. In this role, you will be responsible for handling customer inquiries, providing product information, and resolving customer complaints in a timely and professional manner.
Key Responsibilities:- Handle customer inquiries via phone, email, and chat.
- Provide information about products and services to meet customer needs.
- Resolve customer complaints efficiently and professionally.
- Document customer interactions and feedback for quality improvement.
- Collaborate with team members to enhance service processes.
- High school diploma or equivalent; additional education is a plus.
- Previous experience in customer service or a related field.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Proficiency in customer service software and tools.
- Competitive hourly wage and performance bonuses.
- Comprehensive health benefits package.
- Opportunities for career advancement.
- Supportive work environment with a focus on teamwork.
- Employee discounts and perks.
As a Service Excellence Representative, you will have the opportunity to make a positive impact on our customers' experiences and contribute to the success of beBee Professionals.
