CS Operational Readiness Expert
4 days ago
About Us: Hopper is a fast-growing company that revolutionizes the way people experience travel. As a CS Operational Readiness Specialist, you will play a key role in ensuring seamless customer service delivery.
">- Your Role: You'll be responsible for operationalizing changes that impact customer service, working closely with product, revenue, operational, and service delivery leaders.
You'll Have: Strong leadership, analytical, stakeholder, and project management skills, as well as a deep understanding of how technical teams work and communicate.
">- Key Responsibilities: Develop trust and credibility with stakeholders, inform product development, participate in product testing, lead project management activities, and contribute to continuous improvement.
We're Looking For: A proficient individual with excellent communication, critical thinking, and problem-solving abilities, who can effectively manage time and resources, demonstrate technical expertise, and work easily with diverse teams.
">- Benefits: Competitive salary, equity packages, comprehensive insurance plans, flexible work arrangements, and opportunities for professional growth and development.
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Operational Readiness Expert
5 days ago
Toronto, Ontario, Canada Hopper Full timeJob Description:As a CS Operational Readiness Specialist, you will play a pivotal role in ensuring the seamless integration of changes impacting customer service at Hopper. Your primary responsibility will be to collaborate with product, revenue, operational, and service delivery leaders to gather requirements, coordinate necessary product testing, develop...
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Operational Readiness Professional
6 days ago
Toronto, Ontario, Canada Hopper Full timeAbout UsHopper is a leading global customer service team, striving for excellence in operational readiness.Job DescriptionThis role involves key contributions to the success of Hopper's customer service team, ensuring effective operationalization of changes impacting CS. You will work closely with product, revenue, operational, and service delivery leaders...
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CS Operations Specialist
16 hours ago
Toronto, Ontario, Canada Hopper Full timeAre you looking for a challenging role that will allow you to grow professionally and personally? Look no further than the CS Operational Readiness Specialist position at Hopper!In this role, you will be responsible for working closely with various teams to ensure seamless integration of new products or features.Your primary goal will be to identify...
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Operational Readiness Expert
8 hours ago
Toronto, Ontario, Canada Interac Corp. Full timeJob Description:As an Operational Readiness Expert, you will play a critical role in ensuring the smooth integration of new initiatives into Interac Corp.'s operations. This involves developing and implementing comprehensive operational readiness plans, engaging with stakeholders to gather requirements, and providing updates to ensure alignment.Your Key...
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Operational Readiness Expert
4 days ago
Toronto, Ontario, Canada FNZ (UK) Ltd Full timeFNZ is a global leader in providing wealth management services to over 20 million people worldwide.About the JobWe are looking for an experienced Business Readiness Analyst to join our team in Toronto, Canada. As a Business Readiness Analyst, you will be responsible for providing support for readiness activities to facilitate new platform and client...
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Specialist, Operational Readiness
3 weeks ago
Toronto, Ontario, Canada Hopper Full timeAs a CS Operational Readiness Specialist at Hopper, you'll be key in the success of Hopper's global customer service team, ensuring changes that impact CS are effectively operationalized.You'll work directly with product, revenue, operational, and service delivery leaders to gather requirements, coordinate necessary product testing, develop an implementation...
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Specialist, Operational Readiness
3 weeks ago
Toronto, Ontario, Canada Hopper Full timeAs a CS Operational Readiness Specialist at Hopper, you'll be key in the success of Hopper's global customer service team, ensuring changes that impact CS are effectively operationalized.You'll work directly with product, revenue, operational, and service delivery leaders to gather requirements, coordinate necessary product testing, develop an implementation...
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Specialist, Operational Readiness
1 week ago
Toronto, Ontario, Canada Hopper Full timeAs a CS Operational Readiness Specialist at Hopper, you'll be key in the success of Hopper's global customer service team, ensuring changes that impact CS are effectively operationalized.You'll work directly with product, revenue, operational, and service delivery leaders to gather requirements, coordinate necessary product testing, develop an implementation...
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Specialist, Operational Readiness
1 week ago
Toronto, Ontario, Canada Hopper Full timeAs a CS Operational Readiness Specialist at Hopper, you'll be key in the success of Hopper's global customer service team, ensuring changes that impact CS are effectively operationalized.You'll work directly with product, revenue, operational, and service delivery leaders to gather requirements, coordinate necessary product testing, develop an implementation...
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Specialist, Operational Readiness
1 week ago
Toronto, Ontario, Canada Hopper Full timeAs a CS Operational Readiness Specialist at Hopper, you'll be key in the success of Hopper's global customer service team, ensuring changes that impact CS are effectively operationalized.You'll work directly with product, revenue, operational, and service delivery leaders to gather requirements, coordinate necessary product testing, develop an implementation...
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CS Operationalization Expert
5 days ago
Toronto, Ontario, Canada Hopper Full timeResponsibilitiesDevelop trust and credibility with stakeholders to foster effective collaboration.Inform and contribute to product development by coordinating feedback between CS and product.Participate in product testing to ensure desired product behaviors.Lead project management activities to operationalize changes that impact CS.Contribute to continuous...
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Operational Readiness Lead
20 hours ago
Toronto, Ontario, Canada Hopper Full timeHopper is a well-funded startup with large ambitions, offering a competitive salary and the opportunity to work with pre-IPO equity packages.As a CS Operational Readiness Specialist at Hopper, you will play a key role in ensuring changes that impact customer service are effectively operationalized.You will work closely with product, revenue, operational, and...
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Global CS Operational Lead
5 days ago
Toronto, Ontario, Canada Hopper Full timeKey Responsibilities:As a Customer Experience Transformation Specialist, your primary responsibilities will include:Developing trust and credibility with stakeholders to foster effective collaboration;Informing and contributing to product development by coordinating feedback between CS and product;Participating in product testing to ensure desired product...
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Operations Readiness Analyst
4 days ago
Toronto, Ontario, Canada FNZ Full timeFNZ offers a unique opportunity to transform the way people invest in their future. As an Operations Readiness Analyst, you'll play a critical role in supporting our readiness services to North American business support teams.Your Key ResponsibilitiesYou'll work closely with Project and business Subject Matter Experts (SMEs) to assess client...
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Customer Service Readiness Specialist
7 days ago
Toronto, Ontario, Canada Hopper Full timeAbout Us">We're Hopper, a global travel technology company that's on a mission to make travel more accessible and enjoyable for everyone. Our innovative platform helps customers find the best deals on flights, hotels, and car rentals, while also providing valuable insights and recommendations to help them plan their trips.Job Summary">We're seeking an...
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Oracle Fusion Expert
7 days ago
Toronto, Ontario, Canada Epsilon Solutions Ltd. Full timeRole OverviewEpsilon Solutions Ltd. is seeking an Oracle Fusion Expert to join our team. The successful candidate will have hands-on experience with Oracle Fusion Purchasing CS, Contracts CS, and Self Service Procurement CS.The ideal candidate will possess strong analytical skills and attention to detail, with excellent communication and collaboration...
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Consultant, Operational Readiness
1 week ago
Toronto, Ontario, Canada Stantec Consulting International Ltd. Full timeConsultant, Operational Readiness - ( 250000HM )DescriptionWe are trusted advisors providing objective insight and facilitated solutions for successful project outcomes. Our capital planning and operational readiness and transition planning team of experts work with clients to strategize, plan, and deliver capital projects that help them achieve their...
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Operations Director
5 days ago
Toronto, Ontario, Canada gategroup - Operational Full timeCompany OverviewGategroup - Operational is a leading provider of airline catering services, committed to delivering high-quality food and exceptional customer experiences. Our team of experts works tirelessly to ensure that every meal meets the highest standards of taste, freshness, and presentation.
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Operational Readiness Consultant
5 days ago
Toronto, Ontario, Canada Stantec Consulting International Ltd. Full timeJob DescriptionStantec Consulting International Ltd. is currently seeking an experienced Operational Readiness Consultant to join our client-facing team.In this role, you will work closely with clients to develop customized operational readiness plans that meet their unique needs. Your expertise in project management and capital planning will enable you to...
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Operational Readiness Lead
2 weeks ago
Toronto, Ontario, Canada Creative Solutions Services, LLC Full timeJob Title: Operational Readiness LeadLocation: Toronto, ONPosition Type: Direct HireWork Type: HybridSalary: C$160K - C$170K/YearJob Description:- GTT's client, a leading Canadian financial technology company, is seeking an Operational Readiness Lead with strong ITIL Incident, Problem, and Change Management experience.- Operating in a flat, agile, and...