SAP Business Analyst

6 days ago

Oakville, Ontario, Canada Aliaxis Full time

This is a 12-month contract with the possibility of an extension in a collaborative and innovative environment.

We are seeking a skilled Business Analyst to support our Order to Cash teams in Oakville, working closely with the IT Business Partner to drive a transformative ERP implementation.

As an Order-To-Cash (OTC) Business Analyst, you will be instrumental in driving a pivotal role, working alongside a dedicated and enthusiastic team to gain invaluable experience and expertise.

Key Responsibilities:

  • Build and develop collaborative relationships with business users, vendors, customers, project team members, and management leaders.
  • Analyze and document clear functional requirements through analysis of current state systems and related programs and functions.
  • Validate data migration for various current state systems into future state.
  • Identify, troubleshoot, and coordinate support and the efficient evaluation & resolutions for errors and issues reported and escalated from Sales/Customer Service teams.
  • Suggest improvements to systems and process solutions to improve efficiency in operations.
  • Provide or support ongoing training and change management efforts.
  • Take initiative to assess and enhance the customer experience at all touchpoints.
  • Advocate change or improvements for the business with new capabilities or functionality within systems.
  • Coordinate or participate in User Acceptance Testing sessions for confirmation of requirements implementation prior to deployment.

Qualifications & Experience:

  • 3 or more years of relevant work experience in a similar field and/or industry.
  • BA/BS in computer science, Information Technology, or related major.
  • Deep understanding of SAP S4/HANA modules, business analysis techniques, and system configuration.
  • Minimum 1 end to end life cycle SAP S4 Implementation experience related to OTC.
  • ERP experience supporting Order-To-Cash (OTC) relative processes (ie. Order Entry, Inquiry, etc.).
  • Solid understanding of relative Master Data (Customer, Product, Pricing) setup.
  • Strong logical thinking, analytical and problem-solving skill.
  • Detail oriented in maintaining applications documentation.
  • Strong understanding of IS Methodologies, processes, and practices.
  • Excellent communication and presentation skills.

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

IPEX is an equal opportunities employer and welcomes applications from all qualified candidates.

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