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Insurance Claims Specialist

1 week ago

Toronto, Ontario, Canada McLarens Full time

About McLarens

McLarens is a leading global insurance services provider, offering comprehensive loss adjusting, claims, and risk management solutions. Established in 1932, the company has a strong presence worldwide, with a network of experienced adjusters catering to various industries.

Our Values

We live by a set of shared values that guide our actions:

  • EXCELLENCE - We strive for exceptional standards in everything we do.
  • TEAMWORK - Collaboration is key to our success, with clients, colleagues, and suppliers working together towards common goals.
  • RESPECT - Integrity and trust are fundamental to our relationships, both internally and externally.
  • KONWLEDGE - We continuously develop and refine our expertise to stay ahead in the market.
  • THOUGHT LEADERSHIP - Inspired thinking and pioneering solutions drive our approach to risk management.
  • ACCOUNTABILITY - We prioritize timely delivery and results, navigating ambiguity with agility.

Responsibilities

- Reviewing claims forms, policies, client instructions, and other documents to determine coverage
- Applying sound adjusting techniques to assess loss amounts as per policy terms
- Investigating causes, circumstances, and damage extent through site visits and document analysis
- Interacting with claimants, witnesses, and insurers to clarify information
- Maintaining accurate records and responding to stakeholder inquiries in a professional manner
- Collaborating with insured parties, brokers, experts, and regulators to manage claims efficiently
- Assisting in preparing loss experience reports for profitability assessment and rate determination
- Preparing reports from our proprietary claims system for clients, governments, and McLarens
- Overseeing the management of an assisting team or individual adjusters
- Recommending litigation or subrogation when appropriate
- Developing accounts and maintaining necessary licenses as required by provincial regulators
- Performing duties instructed by the Director of Operations (DOO)
- Five to eight years of commercial property and general liability claims experience
- Post-secondary degree (College or University)
- Industry-specific designation (CIP, FCIP, CRM)
- Knowledge of local jurisdictional requirements and claim practices
- Excellent negotiation and communication skills
- Strong interpersonal and analytical abilities
- Ability to plan and prioritize tasks effectively
- Comprehensive health insurance, including medical, dental, vision, life, and disability insurance
- Flexible spending and health savings accounts for financial well-being
- Retirement plan with company match for long-term security
- Pet benefits for extended family care
- Identity theft insurance for peace of mind
- Wellness programs supporting physical, financial, and mental well-being
- Career development opportunities for growth and advancement
- Community day of service promoting community involvement
- Personal float holiday for work-life balance
- Employee discount program offering exclusive deals on various products and services
- Employee assistance program for life balance support and counseling

We are an equal opportunity employer

At McLarens, we embrace diversity and inclusion, striving to create a workplace where everyone feels valued and respected. We prohibit any form of harassment based on protected categories such as race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable laws.