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Conversation Bot Developer

2 months ago

Canada Quantiphi Full time
About Quantiphi

Quantiphi is a pioneering Applied AI and Big Data software and services company, driven by a passion to solve complex problems at the heart of businesses. Our signature approach combines cutting-edge machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.

Company Highlights:

  • Delivered 2.5x growth YoY since its inception in 2013
  • Headquartered in Boston, with 4000+ Quantiphi professionals across the globe
  • Great Places to Work certified for 2 consecutive years- 2022, 2021
  • Recognized by Everest Group as Specialist Leader and Star Performer in Analytics and AI Services, 2022
  • Recognized as an AIFinTech100 Company, 2022 by InsurTech
  • Winner of Best in Business Award in Established Business category by INC., 2022
  • Winner of Competitive Strategy Leadership Award in Artificial Intelligence Services in Healthcare by Frost & Sullivan, 2022
  • Recognized in Gartner Hype Cycle Reports for AI Strategy, 2022
  • Winner of 2021 Google Cloud Breakthrough Partner of the Year- North America
  • Winner of 2021 AWS Canada Rising Star of the Year
  • Recognized as Leader in IDC MarketScape: WorldWide AI IT Services, 2021
  • Recognized in the Fast Company 2021 World Changing Ideas- AI and Data category
  • Winner of NVIDIA's Americas Service Delivery Partner of the Year, 2021
Job Description

We are seeking a skilled Conversation Bot Engineer to join our team. As a key member of our Global Markets environment, you will be responsible for developing, enhancing, and maintaining chatbot applications. You will design, code, test, debug, and document programs, as well as support activities for our corporate systems architecture.

You will work closely with business partners to define requirements for system applications and have in-depth knowledge of analyzing data, developing chatbots, and automating data handling. You must understand business requirements and come up with optimal solutions.

Key Responsibilities:

  • Develop and enhance chatbot applications in the Global Markets environment
  • Design, code, test, debug, and document programs
  • Support activities for corporate systems architecture
  • Work closely with business partners to define requirements for system applications
  • Analyze data, develop chatbots, and automate data handling

Requirements:

  • Experience in developing virtual agents (chatbots, voicebots) and natural language processing
  • Experience working with one or more AI/NLP platforms
  • Knowledge of one or more programming languages (Python, JavaScript, etc.)
  • Experience in training chatbots by analyzing historical chat conversations or large amounts of user-generated content and process data
  • Practical knowledge of formal syntax, formal semantics, corpus analysis, and dialogue management
  • Strong written communication skills
  • Ability to learn latest technologies
  • Good problem-solving ability

Nice to Have:

  • Understanding of conversational UI, voice-based processing, and voice apps built on Amazon Alexa or Google Home
  • Experience in Test Driven Development & Agile methodologies
  • Knowledge of creating an end-to-end pipeline for development of AI-based conversational applications
  • Ability to write regular expressions for data cleaning and preprocessing
  • Understanding of API integrations, Single-Sign-on, and token-based authentication
  • Develop unit test cases as per project-specific standards
  • Experience with HTTP, Sockets, REST, and other web services
  • Perform keyword and topic extraction from chat logs
  • Knowledge of training and tuning topic modeling algorithms like LDA and NMF
  • Understanding of training classical Machine learning algorithms along with an understanding of choosing the right evaluation metric
  • Hands-on experience of using frameworks like nltk and spacy

What's in it for you:

  • Be part of the fastest-growing AI-first digital transformation and engineering company in the world
  • Be a leader of an energetic team of highly dynamic and talented individuals
  • Exposure to working with fortune 500 companies and innovative market disruptors
  • Exposure to the latest technologies related to artificial intelligence and machine learning, data, and cloud