Store Operations Manager
1 month ago
Westwinds Superstore Gas Bar is seeking a highly organized and detail-oriented Store Operations Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for ensuring the smooth day-to-day functioning of the store, including managing sales floor operations, supervising staff, and maintaining a high level of customer satisfaction.
Key Responsibilities:- Manage sales floor operations, including assigning tasks to sales staff and ensuring a high level of customer service.
- Supervise and train sales staff to meet sales targets and maintain a positive work environment.
- Authorize payments and returns, and maintain accurate records of sales and inventory.
- Prepare and submit reports on sales volumes, merchandising, and personnel matters.
- Resolve customer complaints and issues in a timely and professional manner.
- Organize and maintain inventory, including receiving and stocking merchandise.
- Supervise and coordinate activities of sales staff, including scheduling and time management.
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a retail or sales environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Reliability and flexibility.
Westwinds Superstore Gas Bar is a dynamic and fast-paced retail environment. As a Store Operations Manager, you will be working in an urban area, with a diverse customer base and a team of sales staff.
Personal Suitability:- Flexibility.
- Organized.
- Reliability.
Westwinds Superstore Gas Bar is committed to creating a welcoming work environment for newcomers and refugees. We provide diversity and cross-cultural training to our employees to ensure that everyone feels valued and respected.
Support for Youth:Westwinds Superstore Gas Bar is also committed to creating a welcoming work environment for youth. We provide awareness training to our employees to ensure that everyone is aware of the needs and challenges of young people in the workplace.
Support for Indigenous People:Westwinds Superstore Gas Bar is committed to creating a welcoming work environment for Indigenous people. We provide cultural competency training and awareness training to our employees to ensure that everyone is aware of the needs and challenges of Indigenous people in the workplace.
This is a permanent full-time position, working 35 to 40 hours per week. The work language is English.
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