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Retail Store Manager

2 months ago


Valemount, British Columbia, Canada Esso Gas Station Full time
Job Summary

We are seeking a highly motivated and organized Retail Store Supervisor to join our team at Esso Gas Station. As a key member of our retail team, you will be responsible for ensuring the smooth operation of our store, providing excellent customer service, and leading a team of sales associates.

Key Responsibilities
  • Leadership and Team Management: Supervise and coordinate the activities of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Store Operations: Establish work schedules, assign sales workers to duties, and maintain a clean and organized store environment.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and minimizing losses.
  • Performance Management: Monitor sales performance, identify areas for improvement, and develop strategies to increase sales and customer satisfaction.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 to less than 7 months of experience in a retail environment.
  • Language: Fluency in English.
  • Work Schedule: 30 hours per week.