Bakery Operations Manager

2 weeks ago

Calgary, Alberta, Canada Calgary Co-op Full time

Company Overview:

Calgary Co-op is a retail cooperative with a rich history of serving the community. As a leader in the industry, we are committed to providing exceptional customer service and driving business growth.

Job Summary:

We are seeking a highly motivated Bakery Operations Manager to lead our Bakery Department. This is an exciting opportunity for a results-driven professional to join our team and contribute to our success.

Job Description:

The successful candidate will be responsible for managing the overall operation of the Bakery Department, including scheduling, appraisals, budgeting, and attainment of financial results. They will also be accountable for maintaining high standards of image, implementation, and adherence to company programs, policies, and procedures.

Key Responsibilities:

  • Manage the Bakery Department in accordance with company policies, procedures, programs, merchandising standards, and overall expectations.
  • Provide feedback to Centre Manager/Assistant Centre Manager and Bakery Operations Director regarding recommendations for continued improvement of operations. Develop and administer action plans to achieve desired results of business plans.
  • Demonstrate and provide leadership that creates a team environment within the centre.
  • Provide leadership and direction in the development and achievement of financial results and store budget objectives in the areas of sales, margins, expenses, profits, EHP, and inventory turns in relation to overall business plans.
  • Responsible for assisting centres in adherence to government regulations in the areas of price integrity, labeling, sanitation, and food and safety.
  • Network and communicate professionally with suppliers and FCL Home Office Bakery RSC.
  • Maintain customer service standards tracking, monitoring, and follow-up of customer comments and complaints in a timely efficient manner.
  • Provide leadership and direction while upholding confidentiality in the areas of employee relations, performance management, security, union contract compliance, administration of policy and procedures, and WCB claims.
  • Coach, mentor, and develop Team Members, including overseeing onboarding and providing career development planning and opportunities.
  • Coordinate yearly performance work plans.
  • Performs or assists with the year-end performance reviews and development action plan.

Compensation:

Competitive salary range: $65,000 - $85,000 per annum, depending on experience and qualifications.

Benefits:

Calgary Co-op offers a comprehensive benefits package, including competitive wages, paid vacations, employee discounts, a recognition program, social committee events, an employee and family assistance plan, and more.

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