Warehouse Management Systems Specialist

2 months ago

Burlington, Ontario, Canada CB Canada Full time
Job Title: WMS Super User

UPS Canada is seeking a highly skilled WMS Super User to join our team. As a key member of our Industrial Engineering department, you will be responsible for optimizing, configuring, implementing, supporting, and training users on our warehouse management systems (WMS).

Job Summary:

The successful candidate will have a strong background in process system engineering and experience with WMS solutions. You will be responsible for identifying business needs, piloting new systems and technologies, and designing new and improved functionality to support UPS transformation goals.

Key Responsibilities:
  • Conduct business in a manner that reflects leadership habits and promotes UPS values of integrity, teamwork, quality, and innovation.
  • Implement WMS configuration optimization to deliver positive quality and financial results.
  • Support new business implementations, including participating in business requirements gathering sessions, translating and documenting contractual and business requirements into WMS configuration requirements, and facilitating user acceptance testing.
  • Test and implement new WMS functionality improvement projects and initiatives to deliver positive quality, operational, and financial results.
  • Provide user training on WMS application functionality, optimal processes, and best practices.
  • Provide production support, troubleshooting, and resolving end-user WMS application issues to ensure timely processing of volume and support external service level commitments.
Requirements:
  • Strong problem-solving abilities and technical aptitude.
  • Excellent interpersonal, written, and verbal communication skills.
  • Ability to coach and develop others.
  • Experience with SQL, VBA data language, and MS Office suite, including Excel, Word, PowerPoint, Project, and Visio.
  • Working knowledge of warehouse management systems, healthcare warehouse distribution operations, processes, and systems, and general warehouse distribution operations, processes, and systems.
Preferred Qualifications:
  • Working knowledge of GMP and experience with MS Project and Visio.
  • Bachelor's degree from a Canadian accredited program or international equivalent in a relevant field, such as mathematics, business information systems, information technology, business administration, management engineering, industrial engineering, computer engineering, chemical engineering, computer science, or systems engineering.
What We Offer:
  • Competitive base salary and pension plan.
  • Competitive benefits package, including vision, dental, and extended healthcare coverage.
  • Career development and progression opportunities across multiple business units and geographies.

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.

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