Housekeeping Team Member

1 week ago


Calgary, Alberta, Canada Holiday Inn Express & Suites Airport Trail Full time
Job Summary

We are seeking a detail-oriented Housekeeping Team Member to join our team at Holiday Inn Express & Suites Airport Trail. As a key member of our housekeeping staff, you will be responsible for maintaining the cleanliness and organization of our hotel rooms, public areas, and back-of-house spaces.

About the Role
  • Estimated Salary: $28,000 - $35,000 per year (based on 36-44 hours/week)
Responsibilities
  • Sweep, mop, wash, and polish floors to maintain a clean and safe environment for guests.
  • Dust furniture and fixtures to ensure a high level of cleanliness and attention to detail.
  • Vacuum carpeting, area rugs, draperies, and upholstered furniture to maintain a tidy and well-maintained space.
  • Make beds and change sheets to provide a comfortable and inviting atmosphere for guests.
  • Distribute clean towels and toiletries to ensure guests have everything they need.
  • Clean, disinfect, and polish kitchen and bathroom fixtures and appliances to maintain a high level of hygiene and cleanliness.
  • Disinfect operating rooms and other areas to prevent the spread of germs and bacteria.
  • Clean and disinfect elevators to maintain a safe and clean environment for guests.
  • Handle and report lost and found items to ensure guest satisfaction and resolve any issues promptly.
  • Attend to guests' requests for extra supplies or other items to provide exceptional customer service.
  • Provide basic information on facilities to assist guests with their stay.
  • Pick up debris and empty trash containers to maintain a clean and organized environment.
  • Clean changing rooms and showers to provide a clean and comfortable space for guests.
  • Address customers' complaints or concerns in a professional and courteous manner to resolve issues efficiently.
Work Conditions and Physical Capabilities
  • Fast-paced environment requiring attention to detail and ability to work under pressure.
  • Tight deadlines and repetitive tasks may require flexibility and adaptability.
  • Physically demanding role involving bending, crouching, kneeling, standing for extended periods, and combination of sitting, standing, and walking.
Personal Suitability
  • Client focus and excellent communication skills are essential for providing exceptional customer service.
  • Dependability, reliability, and teamwork are crucial for maintaining a smooth and efficient operation.
  • Flexibility, initiative, and a positive attitude are required to adapt to changing situations and priorities.


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