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Client Service Liaison

2 months ago

Halifax, Nova Scotia, Canada beBee Professionals Full time

About the Role:

The Client Relations Coordinator will be responsible for providing exceptional customer service to our clients at beBee Professionals. This includes managing client relationships, ensuring client satisfaction, and responding to client inquiries in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service to clients via phone, email, and in-person interactions
  • Manage client relationships to ensure high levels of satisfaction and retention
  • Respond to client inquiries and resolve customer complaints in a professional and timely manner
  • Maintain accurate and up-to-date client records
  • Prepare reports and analytics to support business decisions

Requirements:

  • Bachelor's degree in Business Administration or a related field
  • At least two years of experience in customer service or client relations
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team