Technical Applications Specialist
4 days ago
As a Senior Field Applications Specialist at ID Recruitment, you will play a critical role in supporting the global applications engineering team. Your primary responsibilities will include providing technical support to clients, developing and delivering training programs for new team members, and establishing strategic relationships with key stakeholders.
Duties and Responsibilities:
- Participate in industry standards groups to ensure processes and products are compliant with regulatory requirements
- Establish trusted relationships with customers as a technical partner
- Act as a subject matter expert for single-use systems and filtration inquiries
- Prepare presentations on topics of expertise for industry conferences
- Participate in the AE Mentoring Program as a mentor for newer team members
- Collaborate with Business Development and other teams to develop and maintain positive technical relationships with clients
- Maintain and increase product usage by leading technical discussions and demonstrations
- Collaborate on pricing strategy and value engineering
- Provide frontline training and troubleshooting for implementing technology platforms at client facilities
- Acquire feedback and expectations from clients and relay them to relevant internal teams
Skills and Qualifications:
- Bachelor's degree in a relevant field (e.g., Mechanical Engineering, Biomedical Engineering)
- At least 5-8 years of experience as a technical specialist in single-use systems and technologies geared toward the pharmaceutical industry
- Proven ability to work independently with strong self-motivation and time management skills
- Ability to travel globally for up to 25% of the time
- Excellent communication and problem-solving skills
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