Retail Store Team Leader

3 days ago


Surrey, British Columbia, Canada BEST CELL PHONE REPAIR LTD. Full time
About This Role

We are seeking a highly skilled and experienced Retail Store Team Leader to join our team at BEST CELL PHONE REPAIR LTD.

Job Summary

The successful candidate will oversee the daily operations of our retail store, ensuring that sales goals are met and customer satisfaction is maintained. Key responsibilities include supervising staff, assigning tasks, hiring and training employees, managing inventory, and preparing sales reports.

Responsibilities
  • Staff Supervision: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet their targets.
  • Sales Performance: Analyze sales data to identify trends and opportunities, making adjustments as needed to drive revenue growth.
  • Inventory Management: Oversee stock levels, manage orders, and authorize returns to maintain optimal inventory levels.
  • Employee Development: Identify training needs and provide coaching to help employees improve their skills and performance.
  • Customer Service: Foster a positive shopping environment, resolving customer complaints and issues promptly and professionally.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year in a similar role, with strong leadership and sales experience.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in English language.
What We Offer
  • Estimated Salary: $45,000 - $55,000 per annum, depending on experience and location.
  • Benefits: Competitive salary, benefits package, and opportunities for career advancement.


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