Clinical Support Associate
3 weeks ago
{"Job Title": "Administrative Support IV", "Job Summary": "We are seeking an experienced Administrative Support IV to join our team at the East Calgary Family Care Clinic. As a key member of our dynamic team, you will be responsible for providing comprehensive administrative and clinical support to our patients and staff.", "Key Responsibilities": "• Providing administrative support to the management team, including preparing patients, equipment and supplies for clinic visits, and assisting with patient flow within the clinic.• Measuring and recording vital signs and contributing to efficient processes that optimize the patients’ clinic visit experience.• Booking patients for appointments, directing patient calls, and liaising with external providers, pharmacies, etc.• Managing faxes and performing other basic clinical functions that can be safely performed by an unregulated clinic assistant after appropriate learning has been achieved.• Providing additional supports to patients, such as booking and managing appointments in the community and at other facilities.", "Requirements": "• Advanced administrative or specialized skills and knowledge to support complex procedures, practices, and initiatives within a department or program.• Post-secondary education.• Medical Office Assistant certificate or equivalent required. Current certification of BLS for HCP required.• 3 years of administrative experience in a healthcare setting in the past 5 years. Experience in measuring patient vital signs.• Strong analytical skills, attention to detail, and ability to work with minimal direct supervision.• Excellent communication and interpersonal skills.• Ability to work with frequent interruptions and de-escalate patients with aggressive predispositions by phone or in person.• Flexibility and adaptability within a complex and rapidly changing environment and may involve working with clients who present criminal or suicidal tendencies; potential exposure to violence and aggression.", "Preferred Qualifications": "• Intermediate experience and competency with multiple computer programs (MS Word, Excel, and EMR). Experience with Connect Care is an asset.• Ability to be self-directed and motivated.• Experience in appointment coordination with complex clients.• Ability to work with individuals of all ages, from diverse backgrounds and cultures using a supportive, non-judgmental approach.", "Work Environment": "The East Calgary Health Centre is a dynamic and fast-paced environment that requires flexibility and adaptability. As an Administrative Support IV, you will be working in a team environment with over 50 members representing 10 different professions.• The clinic is located in the East Calgary Health Centre, and the position requires the ability to work in a complex and rapidly changing environment.", "What We Offer": "Alberta Health Services offers a competitive salary and benefits package, as well as opportunities for professional growth and development.• We are committed to providing a safe and inclusive work environment that supports the well-being of our employees and the patients we serve.", "How to Apply": "Please submit your application, including your updated resume and cover letter, to [insert contact information].• We thank all applicants for their interest; however, only those selected for an interview will be contacted.", "Note": "Alberta Health Services is an equal opportunities employer and welcomes applications from diverse candidates.• We are committed to creating a workplace culture that values diversity, equity, and inclusion.", "Language": "English"}
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