Front End Team Lead

4 weeks ago


Calgary, Alberta, Canada OMG Nails & Spa Full time

We are seeking a highly skilled Front End Supervisor to join our team at OMG Nails & Spa. As a key member of our front-end operations, you will be responsible for overseeing the sales floor, managing inventory, and supervising a team of sales workers.

Key Responsibilities:
  • Assign sales workers to duties and ensure the sales floor is adequately staffed.
  • Authorize payments by cheque and maintain accurate financial records.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Establish work schedules and ensure the sales floor is well-organized.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory, ensuring that products are properly stocked and displayed.
  • Supervise and co-ordinate activities of workers, providing guidance and support as needed.
Requirements:
  • 2 years to less than 3 years of experience in a front-end supervisory role.
  • Permanent employment with a minimum of 30 to 40 hours per week.
  • Fluency in English as the primary language of communication.
Personal Suitability:
  • Client focus and ability to provide excellent customer service.
  • Flexibility and adaptability in a fast-paced environment.
  • Organized and reliable, with strong time management skills.
  • Team player with excellent communication and interpersonal skills.

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