Claims Examiner

1 month ago


Burnaby, British Columbia, Canada Securian Canada Full time
About the Role

We are seeking a skilled Claims Examiner to join our team at Securian Canada. As a Claims Examiner, you will be responsible for assessing claims for benefit entitlement, reviewing contractual, medical, functional, and occupational information, and rendering claim decisions according to contract and established processes.

Key Responsibilities
  • Assess claims for benefit entitlement, including Life, Accidental Death & Dismemberment, Disability, Critical Illness, and Job Loss
  • Review contractual, medical, functional, and occupational information to determine claim entitlement
  • Communicate with stakeholders to obtain or provide information regarding claim status and reasoning
  • Document analysis according to Securian's policies and processes
  • Manage an active caseload in accordance with client service standards and best practice guidelines
Requirements
  • Post-secondary education preferred or equivalent work experience
  • FLHC, FLMI, or ALHC designation is considered an asset
  • Fundamental knowledge of Microsoft suite of products
  • Prior claims experience preferred
  • Medical experience obtained through claim assessing, underwriting, nurse/health profession, and medical terminology
  • Strong analytical skills combined with a thorough knowledge of insurance practices and principles
  • Strong attention to detail with a dedication to accuracy and high-quality service
  • Stellar interpersonal and communication skills, both written and verbal
  • Ability to professionally manage stressful situations and deliver difficult news in a tactful and empathetic manner
Why Work with Us?

At Securian Canada, we offer a competitive total rewards program with a variety of perks and benefits, including flexible work arrangements, generous starting paid vacation time, paid volunteer days, and educational assistance. We are committed to diversity, equity, and inclusion and value diverse perspectives. If you have at least 70% of the qualifications we're looking for and want to work in a fast-growing, leading, and progressive company, we want to hear from you.


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