Infrastructure Technical Specialist

7 days ago


Toronto, Ontario, Canada Women in Payments Full time
Job Description: Infrastructure Technical Specialist

The Infrastructure Technical Specialist plays a crucial role in providing technical leadership in the design and implementation of cloud and network infrastructure by collaborating with Enterprise architecture and other stakeholders to envision capabilities, create business cases, and develop architectural roadmaps aligned with our enterprise strategy.

Key Responsibilities:
  • Collaborate with Enterprise Architecture, Product Managers, and other stakeholders to conduct needs assessments, identify future capabilities, and develop future state cloud and network infrastructure architecture with roadmaps.
  • Develop and document business cases for identified needs, proposed roadmaps, and future state cloud and network infrastructure.
  • Assist with translating cloud and network infrastructure roadmaps into a portfolio of programs, projects, enhancements, and other initiatives to achieve the cloud and network infrastructure future state.
  • Collaborate with stakeholders to identify and roadmap business improvements.
  • Collaborate with the service planning team and other stakeholders to identify cloud and network infrastructure capacity requirements, define Service Level Objectives, and assist with service planning at large.
  • Collaborate with Network Engineering Specialists and other stakeholders to create and maintain cloud and network infrastructure architecture and detailed designs (conceptual, logical, integration, and physical).
  • Collaborate with I&IT teams from networking, computing, storage, and development to develop high-value engineered cloud and network infrastructure solutions.
  • Support project teams, operations, and other stakeholders with expertise to develop, build, maintain, and operate cloud and network infrastructure.
  • Provide hands-on troubleshooting to support operational and testing teams as required.
  • Play a lead role in procuring cloud and network infrastructure – includes but is not limited to preparing the bill of materials and authorizing procurement requirements such as RFP, RFI, RQQ, and SoW.
  • Create a culture of continuous improvement to ensure high-quality service standards and timely delivery are achieved. Ensure projects and initiatives are delivered on time and within budget.


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