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Automotive Service Specialist
7 days ago
As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients. Your expertise in automotive repair and maintenance will be invaluable in helping us deliver on our promise of excellence.
About the Role
We are seeking an experienced Service Advisor to join our team at Elite Ford St-Jérôme. In this role, you will be the primary point of contact for customers, providing guidance and support throughout the repair and maintenance process. You will be responsible for answering phone requests, following up with customers, and ensuring that their needs are met in a timely and efficient manner.
Key Responsibilities
* Answer phone requests and respond to customer inquiries
* Follow up with customers to ensure satisfaction with repairs and services
* Provide exceptional customer service and support
* Collaborate with technicians to diagnose and resolve issues
* Maintain accurate records of customer interactions and repairs
Requirements
* 1 year of experience as a Service Advisor or equivalent role
* Strong knowledge of automotive repair and maintenance
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
Benefits
* Employees discounts
* Free parking
* Life insurance plan
* Medical insurance
* Public transportation nearby
Why Join Us?
At Elite Ford St-Jérôme, we value our employees and strive to create a positive and supportive work environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.
