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Seasonal Brand Ambassador

2 months ago

Montreal, Quebec, Canada David Yurman Full time
Job Title: Seasonal Brand Ambassador

At David Yurman, we are seeking a highly motivated and customer-focused Seasonal Brand Ambassador to join our team. As a Seasonal Brand Ambassador, you will play a key role in promoting our luxury brand and delivering exceptional customer service to our clients.

Key Responsibilities:
  • Sales and Service: Maximize all selling opportunities to achieve team sales targets, create a positive and rewarding client experience, and provide exceptional customer service by ensuring that the client takes priority.
  • Clientele Development: Identify and exceed all customer needs and expectations, utilize available marketing tools and technologies to build relationships and new business, and collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities.
  • Seasonal Sales Support: Assist with daily inventory counts, answer and properly direct all incoming calls, ensure visual merchandising and housekeeping standards reflect current visual guidelines and priorities, partner with support team in the repair process and follow up on customer communication, assist with cleaning of client jewelry, assist with delivery procedures, and assist with ad hoc operational requests throughout the store.
  • Teamwork: Be aware of the impact of behavior on others and demonstrate a flexible approach, responding positively to any reasonable request.
Requirements:
  • Demonstrate strong verbal and written communication skills.
  • Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
  • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
  • Flexibility to work nontraditional hours, including days, nights, weekends, and holidays.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.