Store Leadership Position
4 weeks ago
Hotel Chocolat has established itself as the UK's favourite premium chocolate brand, and we're seeking a Store Manager to support and lead our retail team alongside the Assistant Store Manager.
We're looking for a people-focused and confident leader with a passion for our products, people, and values. As a Store Manager, you'll drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer.
Key Responsibilities- Support the Store Manager in providing excellent leadership to inspire, coach, and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
- Drive store sales and profit plan and take action to maximise performance.
- Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
- Maximise all commercial opportunities in-store through timely implementation of promotions, offers, and marketing initiatives.
- Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
- Natural leadership qualities to get the best of your high-performing team both individually and as a whole.
- A passion for chocolate, our brand, and for giving the best service to our guests.
- Incentives based on performance.
- We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working.
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