Senior Operations Lead
14 hours ago
We are seeking a dedicated Senior Operations Lead to join our team in Grande Prairie, Canada. As a key member of our operations team, you will be responsible for supervising daily activities, ensuring high-quality service, and leading a team of employees.
Salary and BenefitsThe estimated annual salary for this position is approximately $60,000 - $70,000 CAD, depending on experience. In addition to a competitive hourly wage, benefits include health and dental coverage, opportunities for career advancement, and a positive work environment.
Job Description- Oversee daily operations during your shift, ensuring efficient workflows and exceptional customer experiences.
- Train, mentor, and manage team members, providing ongoing feedback and coaching.
- Handle customer inquiries and resolve any issues that arise, demonstrating strong problem-solving skills and attention to detail.
- Ensure compliance with company policies and procedures, maintaining a high level of professionalism and integrity.
- Monitor inventory levels and assist in stock management, optimizing efficiency and reducing waste.
- A high school diploma or equivalent; additional education in management or a related field is an asset.
- Previous experience in a supervisory role, preferably in retail or hospitality, with a proven track record of success.
- Strong leadership and interpersonal skills, with the ability to motivate and engage team members.
- Excellent communication and problem-solving abilities, with a focus on delivering results and exceeding expectations.
- Ability to work flexible hours, including evenings and weekends, as required.
- A competitive hourly wage and opportunities for overtime pay.
- Health and dental benefits, ensuring your well-being and financial security.
- Opportunities for career advancement within the company, allowing you to grow and develop your skills.
- A positive and inclusive work environment, fostering collaboration and teamwork.
- Employee recognition programs, celebrating your achievements and contributions.
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