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Store Operations Manager

1 month ago

Edmonton, Alberta, Canada VapeInn Cigar & Smokes Full time
Job Description

The Store Operations Manager is a vital role at Vape Inn Cigar & Smokes, responsible for overseeing the day-to-day operations of our retail store. As a leader in the tobacco industry, we are committed to providing an exceptional customer experience and maintaining a high level of sales performance.

We are seeking an experienced retail professional with a proven track record of success in managing staff, driving sales growth, and improving operational efficiency. If you have a passion for leadership, excellent communication skills, and a commitment to excellence, we want to hear from you

Key Responsibilities:
  • Staff Management: Supervise and train a team of sales associates, ensuring they have the necessary skills and knowledge to provide exceptional customer service.
  • Sales Performance: Develop and implement strategies to drive sales growth, including visual merchandising, promotions, and product placement.
  • Inventory Management: Oversee inventory levels, manage stockroom operations, and ensure accurate inventory reporting.
  • Customer Service: Foster a positive customer experience, resolving issues promptly and fairly, and responding to customer feedback.
  • Financial Management: Manage cash handling, reconcile sales data, and maintain accurate records of financial transactions.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: At least 7 months to less than 1 year of retail management experience.
  • Skills: Strong leadership and communication skills, ability to multitask, and proficiency in MS Office.
Work Environment:

This is a fast-paced environment with a dynamic team. The ideal candidate will be able to work independently and as part of a team, with a strong focus on delivering results.

What We Offer:
  • Competitive Salary: $45,000 - $60,000 per year, depending on experience.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and holiday pay.
  • Opportunities for Advancement: Career development opportunities within the company.